{"id":17404,"date":"2026-09-19T07:06:17","date_gmt":"2026-09-19T07:06:17","guid":{"rendered":"https:\/\/jiaheyongli.com\/?page_id=17404"},"modified":"2026-09-19T07:51:28","modified_gmt":"2026-09-19T07:51:28","slug":"contact-us-2","status":"publish","type":"page","link":"https:\/\/jiaheyongli.com\/index.php\/contact-us-2\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for visiting <strong>jiaheyongli.com<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our customer support team is available to assist with questions regarding products, orders, payments, shipping, returns, refunds, and general website enquiries.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Support Email<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>info@jiaheyongli.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>jiaheyongli.com<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Business Address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RM CO3, 9\/F<\/strong><br><strong>KATO FACTORY BLDG<\/strong><br><strong>2 CHEUNG YUE ST<\/strong><br><strong>LAI CHI KOK<\/strong><br><strong>HONG KONG<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order Enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When contacting us regarding an existing order, please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>The email address used when placing the order<\/li>\n\n\n\n<li>A brief description of your enquiry<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Providing this information helps us locate and review your order more efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return and Refund Enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For enquiries regarding:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns<\/li>\n\n\n\n<li>Refunds<\/li>\n\n\n\n<li>Exchanges<\/li>\n\n\n\n<li>Order cancellations<\/li>\n\n\n\n<li>Damaged products<\/li>\n\n\n\n<li>Faulty products<\/li>\n\n\n\n<li>Incorrect products<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>info@jiaheyongli.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us before sending any product back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We provide <strong>free standard shipping<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our estimated delivery timeframe is generally:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>15\u201320 days<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you contact us about an existing shipment, please provide your order number.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Response Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to respond to customer enquiries as soon as reasonably possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Response times may occasionally be longer during weekends, public holidays, or periods of unusually high enquiry volumes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Thank you for visiting jiaheyongli.com. Our customer support team is available to assist with questions regarding products, orders,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17404","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/pages\/17404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/comments?post=17404"}],"version-history":[{"count":2,"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/pages\/17404\/revisions"}],"predecessor-version":[{"id":17441,"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/pages\/17404\/revisions\/17441"}],"wp:attachment":[{"href":"https:\/\/jiaheyongli.com\/index.php\/wp-json\/wp\/v2\/media?parent=17404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}