About Us

Welcome to jiaheyongli.com, an independent online store based in Hong Kong.

We are committed to providing customers with carefully selected products, a convenient online shopping experience, transparent policies, and responsive customer support.

At jiaheyongli.com, we believe online shopping should be simple, clear, and dependable. We continuously work to improve our product selection, website experience, order processing, delivery services, and after-sales support.

Our Mission

Our mission is to provide customers with:

Carefully selected products
Clear and accurate product information
Secure online shopping
Transparent pricing
Free standard shipping
Reliable order processing
Fair return and refund procedures
Helpful customer support

We aim to create a straightforward shopping experience from the moment you visit our website until your order is delivered.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, and prices displayed on jiaheyongli.com are accurate.

However, minor variations may occur because of:

Photography
Lighting conditions
Screen and device settings
Manufacturing processes
Measurement methods
Product updates

Customers should review the product information available on the relevant product page before placing an order.

Shipping

We offer free standard shipping on eligible orders placed through jiaheyongli.com.

Our estimated delivery timeframe is generally:

15–20 days

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Customer Service

If you have any questions regarding products, orders, payments, shipping, returns, refunds, or our website, please contact us.

Email: [email protected]

Address:
RM CO3, 9/F
KATO FACTORY BLDG
2 CHEUNG YUE ST
LAI CHI KOK
HONG KONG

We aim to respond to customer enquiries as soon as reasonably possible.

Website

jiaheyongli.com

Thank you for visiting and shopping with jiaheyongli.com.