Terms of Service

These Terms of Service govern the use of jiaheyongli.com and purchases made through our website.

By accessing our website or placing an order, you agree to these Terms, subject to any rights that cannot legally be excluded.

1. Use of the Website

jiaheyongli.com operates an independent ecommerce website.

You agree to use our website only for lawful purposes.

You must not misuse the website or interfere with its normal operation.

2. Product Information

We make reasonable efforts to provide accurate:

  • Product descriptions
  • Images
  • Specifications
  • Measurements
  • Colours
  • Prices
  • Availability information

However, minor variations may occur due to photography, lighting, screen settings, manufacturing, measurement techniques, or product updates.

3. Prices

Prices are displayed on our website in the currency shown at the time of purchase.

Prices and promotions may change from time to time.

The applicable price will normally be the price displayed when your order is submitted.

4. Orders

Submitting an order does not necessarily mean that your order has been accepted.

We may decline or cancel an order where reasonably necessary, including in cases involving:

  • Payment failure
  • Suspected fraud
  • Stock unavailability
  • Pricing errors
  • Incorrect product information
  • Technical problems
  • Operational issues

If we cancel an order that has already been paid for, the applicable payment will be refunded.

5. Payment

Customers must provide complete and accurate payment and billing information.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

6. Shipping

We provide free standard shipping on eligible orders.

Estimated delivery time is generally:

15–20 days

Please refer to our Shipping Policy for more information.

7. Returns and Refunds

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.

8. Intellectual Property

Original content published on jiaheyongli.com, including text, graphics, branding, website layouts, and other materials, may be protected by applicable intellectual property laws.

Unauthorised commercial reproduction or distribution may be prohibited.

9. Prohibited Activities

You must not use our website to:

  • Commit fraud
  • Violate applicable law
  • Distribute malicious software
  • Attempt unauthorised access
  • Interfere with website security
  • Impersonate another person
  • Collect information unlawfully
  • Abuse website functionality

10. Third-Party Services

Our website may use services provided by third parties, including:

  • Payment providers
  • Shipping providers
  • Hosting providers
  • Analytics providers
  • Marketing providers

Third-party services may be governed by their own terms and policies.

11. Availability

We do not guarantee that the website will always operate without interruption.

Temporary interruptions may occur because of maintenance, technical problems, third-party services, or circumstances outside our reasonable control.

12. Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from circumstances outside our reasonable control.

13. Changes to These Terms

We may update these Terms from time to time.

The latest version published on jiaheyongli.com will apply.

Contact

Website: jiaheyongli.com
Email: [email protected]

Address:
RM CO3, 9/F
KATO FACTORY BLDG
2 CHEUNG YUE ST
LAI CHI KOK
HONG KONG